XDBS BPO (a part of XDBS Group) is an innovative Customer Management & BPO company.

It provides value-creating services in the areas of customer acquisition, customer management, other business process & technology related services. XDBS BPO drives a data backed focus on customer needs with technological innovation and certified operational excellence to deliver customized solutions to companies around the world. These solutions are driven through strong analytic and very well trained resources to ensure rewarding experience for customers and prospects. The end result is lower cost and higher efficiency.

Our time-tested methodologies separate us from other companies that run your customer management with a mechanical mindset. XDBS BPO’s senior management is driven by a single objective – value creation.

With its Philippines & India delivery locations, XDBS BPO delivers top class customer management services with an unwavering commitment to the innovation in what we do.

 

Mission

  1. Provide high-class, responsive & value creating customer management & BPO services
  2. Provide leading-edge, real-time reporting & analytics that offer our clients optimum control and accountability to maximize return on investments.
  3. Provide highly effective leadership and support for the integration of customer management, sales and marketing efforts; and
  4. Grow client’s efficiency through maximizing productivity.