To meet our clients' growing demands, we need to consistently evolve as a multi-dimensional and diverse leader in BPO services. Our unique boutique process management approach enables us to use our global delivery network to our client's benefits. By planning our clients' work effectively, we can get work done with double the speed, lower costs and at an expertise level that only comes in with professionals. Contingent on our clients' processes, to enable BCP / DRP, we staff resources between 2 or more locations. Over 85,000 sq. ft. of delivery facilities in Asia and an upcoming location in South America, we are truly a global company.
XDBS BPO is proud of its technology as its one of the most robust and dependable infrastructure in today's time. We have home grown all our network systems, applications & other compliance technologies that enables us to customize and integrate most of them with our internal or clients' systems. Our hosted data-center is world class with state-of-the-art security and process control check points. ISO 27001 compliance brings in added coverage to overall information security. Business process automation is also provided by the seamless integration between all our business functions - HR, Finance, Training, Quality & Operations.
XDBS BPO has armed its teams with a home grown business intelligence platform that makes our clients' business more effectively controlled. This BI platform speaks to all dependencies (departments) to gather data about operations on a real-time basis. Based on the inputs, this platform simulates performance, gaps and also analysis these gaps to suggest improvement areas in the form of daily rosters, quality monitoring trends, change in hiring strategies, technology availability and other reports. Our managers today focus on overall process health by monitoring their programs via this BI tool. We encourage you to ask us more about this.